Terms of Service

1 Acceptance of Terms

Welcome to ClassroomAct ("we," "us," "our," or "the Service"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Innovation and Research Network, the operator of ClassroomAct.

By accessing or using ClassroomAct, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.

2 Service Description

ClassroomAct provides the following services:

2.1 Core Features

• Real-Time Attention Monitoring: AI-powered analysis of student attention levels during lessons
• Gaze Direction Detection: Identification of where students are looking
• Facial Expression Analysis: Detection of student engagement and emotional states
• Attendance Tracking: Automated tracking of student presence
• Analytics Dashboard: Comprehensive reports on student attention patterns
• Alert System: Notifications when students appear disengaged
• Session Recording: Optional recording of monitoring sessions for review

2.2 Available Plugins

• Zoom Integration: Monitor attention during video calls
• Microsoft Teams Integration: Attention tracking for Teams meetings
• Google Meet Integration: Focus monitoring for Google Meet
• Chrome Extension: Browser-based attention tracking
• Physical Classroom (CCTV): Face recognition for in-person classrooms using CCTV systems

2.3 Physical Classroom Mode

Our Physical Classroom mode allows educators to use CCTV cameras to monitor student attention in physical classrooms. This feature includes:

• Face recognition and mapping to student profiles
• Name display under detected faces
• Expression recall and history
• Manual photo upload for student recognition
• Real-time attention scoring

3 Eligibility & Age Requirements

3.1 Account Types

3.2 Age Requirements

3.3 School Verification

Educators and school administrators must verify their association with a legitimate educational institution. We reserve the right to request documentation proving:

• Employment at a recognized educational institution
• Teaching credentials or certification
• Administrative authority at the institution

4 Account Registration

4.1 Registration Requirements

To create a ClassroomAct account, you must provide:

• Full legal name
• Valid email address
• Strong password (minimum 8 characters)
• Organization/institution name
• Role/position within the organization
• Verification documents (as required)

4.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Ensuring your account information is accurate and up-to-date

4.3 Student Profiles

Teachers and administrators may create student profiles, which include:

• Student name (for identification purposes)
• Grade/class level
• Photo (optional, for Physical Classroom mode)
• Parent/guardian linkage (for parent accounts)

5 Privacy & Data Protection

5.1 Data Collection

We collect the following information:

5.2 Types of Data We Collect

Account Data

• Name, email, phone number
• Organization/institution details
• Role and position
• Account preferences

Student Data

• Student name and grade level
• Profile photos (for face recognition)
• Attention scores and patterns
• Session attendance records
• Expression and engagement history

Biometric Data

5.3 Data Security

We implement comprehensive security measures:

• Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access to ensure data is only accessible to authorized personnel
• Regular Audits: Security audits conducted quarterly
• Incident Response: 24/7 monitoring and rapid response to security incidents
• Employee Training: All staff complete annual privacy and security training
• Data Localization: Data stored in secure, compliant data centers

5.4 Data Retention

5.5 Your Rights

You have the following rights regarding your data:

• Access: Request a copy of all data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

6 Children's Privacy (COPPA)

ClassroomAct is committed to complying with the Children's Online Privacy Protection Act (COPPA). This section explains our practices regarding children under 13.

6.1 COPPA Compliance

6.2 Parental Consent

Before collecting any information from children under 13, we require verifiable parental consent through one of the following methods:

6.3 Information We Collect From Children

With parental consent, we may collect:

• Student Name: For identification and attendance
• Grade Level: For age-appropriate analytics
• Profile Photo: For Physical Classroom face recognition
• Attention Data: For educational analytics
• Expression Patterns: For engagement tracking

6.4 Parental Rights

Parents of children under 13 have the right to:

• Review: See the information we've collected about their child
• Delete: Request deletion of their child's information
• Refuse: Refuse further collection/use of their child's information
• Limit: Limit how we share their child's information
• Complain: File a complaint with the FTC

6.5 School Exception

Under COPPA, schools can consent on behalf of parents for educational purposes. If your school uses ClassroomAct:

• The school represents that it has obtained parental consent
• Schools must maintain records of such consent
• Parents can review their child's information through the school
• Parents can contact the school to exercise their child's rights

7 Educational Records (FERPA)

ClassroomAct is designed to comply with the Family Educational Rights and Privacy Act (FERPA) for the protection of student educational records.

7.1 FERPA Compliance

7.2 Directory Information

The following may be designated as directory information (may be shared without consent):

• Student name
• Grade level
• Class assignment
• Attendance records

Schools may opt to designate some or all of these as non-directory information.

7.3 Disclosure Exceptions

We may disclose student information without consent to:

• School Officials: Teachers and administrators with legitimate educational interest
• Service Providers: Third parties providing services to the school
• Parents: Parents of students over 18 or those claiming student as dependent
• Legal Requirements: When required by law or court order
• Health & Safety: In emergency situations
• Research: For educational research (aggregated, anonymized)

7.4 Data Sharing Agreements

7.5 Parent & Student Rights

Under FERPA, parents and eligible students (18+) have the right to:

• Inspect: Request to review educational records within 45 days
• Request Amendment: Request correction of inaccurate information
• Consent: Consent to disclosure of personally identifiable information
• File Complaint: File complaints with the U.S. Department of Education

7.6 Audit Trail

We maintain comprehensive audit trails including:

• All access to student records
• Data collection activities
• Modifications to student data
• Data sharing events
• System security events

Audit logs are retained for 7 years and available for school review.

8 Payment & Billing

8.1 Subscription Plans

8.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Bank Transfer (Enterprise plans)
• Purchase Orders (School/Enterprise plans)

8.3 Billing Cycle

• Monthly Billing: Charges occur on the same date each month
• Annual Billing: 20% discount when paying annually
• Prorated Charges: Charged for mid-cycle plan changes

8.4 Refund Policy

8.5 Late Payments

For late payments:

• Grace Period: 7 days after due date
• Late Fee: $10 or 1.5% monthly (whichever higher)
• Suspension: Service suspended after 30 days
• Termination: Account terminated after 60 days

8.6 Tax Information

All prices exclude applicable taxes. Schools and non-profits may be exempt from sales tax with proper documentation.

9 Acceptable Use

9.1 Permitted Uses

ClassroomAct may be used for:

• Educational monitoring in legitimate classroom settings
• Student attention analytics for educational improvement
• Teacher professional development
• Academic research (with appropriate approvals)
• Parent engagement with child's educational progress

9.2 Prohibited Uses

9.3 Ethical Guidelines

When using ClassroomAct, educators agree to:

• Use data to improve student outcomes, not to punish
• Consider the psychological impact on students
• Provide transparency to students about monitoring
• Include students in conversations about attention and engagement
• Use data ethically and fairly
• Regularly review and reflect on monitoring practices

9.4 Monitoring & Enforcement

We actively monitor for:

• Terms violations
• Suspicious activity patterns
• Security threats
• Abuse of student data

Violations may result in account suspension or termination without refund.

10 Intellectual Property

11 Limitation of Liability

11.1 Disclaimer

ClassroomAct is provided "as is" without warranties of any kind, whether express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy

11.2 Limitation of Liability

To the maximum extent permitted by law:

11.3 Cap on Liability

Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

11.4 Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12 Indemnification

You agree to indemnify, defend, and hold harmless ClassroomAct, Innovation and Research Network, and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way related to:

• Your access to or use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your user content
• Your interactions with any students or their data
• Any claims that your use of the Service violated applicable laws

13 Termination

13.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in settings
• Contacting support@classroomact.com

Termination takes effect immediately, but data deletion follows our retention schedule.

13.2 Termination by Us

We may terminate or suspend your account immediately, without notice, for:

• Violation of these Terms
• Non-payment of fees
• Illegal activity
• Abuse of students or their data
• Security breaches

13.3 Effect of Termination

Upon termination:

• Your right to use the Service stops immediately
• You must stop all use of the Service
• You remain responsible for all fees owed
• Data deletion follows our retention policy
• Provisions regarding intellectual property, liability, and indemnification survive

13.4 Data Return & Deletion

Upon account termination, you may request:

• Data Export: Receive a copy of your data in standard format
• Data Deletion: Request complete deletion of all data

Requests must be made within 30 days of termination.

14 Modifications

14.1 Changes to Terms

We may modify these Terms at any time. When we make material changes:

• We will post the updated Terms on this page
• We will update the "Effective Date" at the top
• We will notify you via email (if you have provided one)
• Your continued use constitutes acceptance of new Terms

14.2 Changes to Service

We may modify, suspend, or discontinue any aspect of the Service at any time, including:

• Features and functionality
• Pricing and plans
• Data collection practices
• Integration availability

14.3 Notice Period

For material changes to pricing or data practices, we will provide at least 30 days notice before changes take effect.

15 Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15.2 Informal Resolution

Before filing a formal dispute, you agree to attempt to resolve the issue informally by contacting us first.

15.3 Arbitration

Any dispute not resolved informally shall be resolved through binding arbitration in accordance with:

• American Arbitration Association rules
• Arbitration in [Your Location]
• One arbitrator selected by mutual agreement

15.4 Class Action Waiver

You agree to resolve disputes individually. You waive any right to participate in class actions or collective arbitration.

15.5 Time Limit

Any claim must be filed within one (1) year of the event giving rise to the claim.

16 Contact Information

Filing Complaints

If you believe we have violated applicable privacy laws, you may file:

• COPPA Complaints: Federal Trade Commission at ftc.gov/complaint
• FERPA Complaints: U.S. Department of Education at studentprivacy.ed.gov
• State AG Complaints: Your state's Attorney General